Get in Touch
Questions, corrections, and feedback go to a real inbox
DigiBouquet is maintained by Tommy Tang, and the site inbox is used for both product support and content corrections. If you notice something inaccurate on a flower guide, run into a bouquet-builder issue, or want to suggest a new scenario page, this is the right place to reach the site.
Contact Us by Email
The best way to reach DigiBouquet is by email. Most messages receive a response within one to two business days. For bug reports or correction requests, more detail makes it easier to investigate and fix the issue quickly.
Send us a message
What to Include in Your Email
To help with triage and follow-up, include:
- Subject line: A short label such as "Correction request," "Builder bug," or "Partnership inquiry"
- Relevant URL: Include the guide, flower page, or bouquet link involved
- Your device and browser: Useful for technical issues
- What you expected versus what happened: Especially important for builder bugs
- Any evidence or source link: Helpful for factual corrections
Do not email a bouquet viewing password, financial or health information, or sensitive personal details from a bouquet. An unprotected bouquet URL can be opened by anyone who receives it. For technical reports, prefer a newly created, non-sensitive example bouquet or describe the problem without reproducing the private message.
Types of Inquiries We Handle
The inbox is used for a few specific categories:
Technical Support
If the bouquet builder behaves unexpectedly, share the device and browser. Include a bouquet URL only when it contains no sensitive content and you are comfortable allowing support to open it. Do not send the viewing password; if the problem involves password protection, describe the error state instead. Most issues come from client-side rendering or share-link edge cases, and those can usually be reproduced quickly with a complete report.
Privacy and Deletion Requests
For an access, correction, or deletion request, include the relevant bouquet URL and identify the type of request. Do not include the viewing password or repeat the bouquet message in the email. Because DigiBouquet has no user accounts, we may ask for other reasonable information before acting on a request. Contact correspondence is retained only as long as reasonably needed to respond, maintain necessary records, resolve disputes, or meet legal obligations.
Corrections and Content Feedback
If a flower page, message guide, or example page looks incomplete or misleading, send the URL along with the issue you noticed. Corrections are reviewed before broader wording or formatting changes.
Feature Suggestions
If you have an idea for a new flower, card style, or gifting scenario, explain the user problem it would solve. Feature requests that connect clearly to a real use case are much easier to evaluate.
Press and Media Inquiries
If you are writing about digital gifting, lightweight gift tools, or people-first product content, include your publication, deadline, and what you need from DigiBouquet.
Partnerships
Partnership requests are welcome when they are relevant to digital gifting, consumer product discovery, or editorial collaboration around flower and message education.
Our Commitment to You
Messages are read by a real person, not an automated support layer. That matters especially for factual corrections and product bugs, where context is usually more important than canned replies. If you do not hear back within three business days, a follow-up email is appropriate.